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Remote Support

INSIGHT

Get Insight To Your Plant.
Insight connects to a VPN server within the Insight Cloud infrastructure. It always automatically seeks the correct service and fastest available server. This gives you worldwide remote access to every device behind the router, like the PLC and devices in the local machine network.
Insight sets up a secure outgoing connection that can be deactivated locally by the customer. Insight's Certificate Authority system prevents Man-in-the-Middle attacks, and a fixed IP address or opening firewall ports are no longer necessary.
The powerful firewall separates the machine network from the company network assuring you of a secure solution. PLC's and devices in the local machine network are denied internet access, preventing updates, virus, and malicious intrusions, without sacrificing the need to support your operators.
Get easy web-based access for remote troubleshooting, analysis, software updates or maintenance. The industrial VPN router establishes a secure remote connection from the PLC, Industrial PCs, robots and HMIs to Insight Cloud and the built-in firewall secures the local IT network.

Secure

Insight creates a connection to the plant computers without sacrificing security. By using a secure VPN tunnel, the plant manager is able to see what is happening without having to be onsite. View-Only access prevents operation of equipment remotely, creating an unsafe plant environment. The plant computers are denied internet access, preventing updates, virus, and malicious intrusions, without sacrificing the need to support your operators.

Support

You can support your operator from anywhere in the world. iOS app, Adroid app or web browser, support is just a click away.

INSIGHT can give you the you need.
Request a demo to see how INSIGHT can help you move to the next level of production.
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